We're building the support team every company deserves
We started Flowly because we watched great teams waste hours answering the same questions over and over. There's a better way.
Our mission
Make intelligent customer support accessible to every business
Large enterprises have had AI-powered support for years. We're bringing that same capability to startups, indie makers, and growing teams — without the enterprise price tag or months of setup.
Flowly was founded in 2024 with a simple belief: your customers deserve instant, accurate answers, and your team deserves to focus on work that only humans can do.
2024
Founded
12
Team size
500+
Businesses served
10M+
Messages handled
What we stand for
Our values
Customer obsession
Every feature we build starts with a customer problem. We talk to users every week and ship what actually helps.
Radical simplicity
Powerful tools don't have to be complex. We obsess over reducing steps, clicks, and cognitive load.
Transparency
We share our roadmap publicly, write honest changelogs, and never hide behind vague status pages.
Move fast, stay reliable
We ship weekly updates but never compromise on uptime. 99.9% uptime isn't a goal, it's a baseline.
The team
Meet the people behind Flowly
Alex Mercer
Co-founder & CEO
Previously led product at a Series B SaaS company. Passionate about making AI accessible to every business.
Priya Nair
Co-founder & CTO
Former ML engineer at a major tech company. Built scalable NLP systems serving millions of daily requests.
Jordan Kim
Head of Design
Obsessed with making complex systems feel simple. Previously designed enterprise tools used by 500k+ people.
Sam Torres
Head of Customer Success
Spent 5 years helping companies automate support workflows. Now makes sure every Flowly customer succeeds.
Join us in building the future of support
We're always looking for curious, driven people. See our open roles.